Privacy Policy
Last updated: June 11, 2025
1. Introduction
At Emotional Relief AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. By using our service, you consent to the data practices described in this statement.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, we collect your email address, name (if provided), and authentication information.
- Conversation Data: We store the content of your conversations with our AI to provide and improve our service.
- Usage Information: We collect information about how you interact with our service, including access times, pages viewed, and the routes by which you access our service.
- Device Information: We may collect information about the device you use to access our service, including hardware model, operating system, and browser type.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our service
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience by providing content tailored to your interests
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you wish to request that we delete your data, please contact us at the email address provided below.
6. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request that we correct or update your personal information
- The right to request that we delete your personal information
- The right to object to the processing of your personal information
- The right to request that we restrict our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@emotionalreliefai.com.